FAQs

1. What is the delivery time?

Our orders are processed quickly and delivered within 3–7 business days, depending on your location. You will receive a tracking number as soon as your order is shipped.

2. Can I return my order?

Absolutely. We offer a 14-day return policy from the date of delivery. Items must be unused and in their original condition. Your satisfaction is our priority.

3. How can I track my shipment?

Once your order is dispatched, we will send you a tracking link via email or WhatsApp. You can follow your package in real time until it reaches your doorstep.

4. What should I do if I receive a damaged or incorrect item?

We sincerely apologize for the inconvenience. Please contact our support team within 48 hours of receiving your order, and we will arrange a replacement or a full refund immediately.

5. What payment methods do you accept?

For a smooth and secure checkout experience, we offer:

  • Apple Pay

  • Stripe (Visa / MasterCard / Debit Cards)
    All transactions are encrypted to ensure maximum security.

6. Do you ship to all regions?

Yes, we deliver to most cities and regions. If your address falls outside our delivery coverage, our team will contact you directly to provide an alternative solution.

7. Can I modify or cancel my order?

Yes. You may modify or cancel your order within 2 hours of placing it. Simply reach out to our support team, and we will gladly assist you.

8. How can I contact customer support?

Our support team is always here to help. You can reach us through: